MEG is an end-to-end, cloud-based Quality Management System (QMS) purpose-built for healthcare. For the past decade, MEG has been helping organisations strengthen clinical
governance, monitor performance, and continuously improve patient care by bringing quality, safety, and compliance activity into one connected, AI-powered platform.
Trusted by leading healthcare providers across 30+ countries, MEG is well established within Ireland’s healthcare sector. It supports teams to move away from fragmented spreadsheets, paper-based processes, and disconnected systems by providing intuitive
digital tools that are easy to use on desktop and mobile, including offline capability for staff working on the move.
MEG’s modular approach means organisations can deploy the functionality they need, with the ability to scale over time. Core modules include Audit and Compliance, for paperless audit workflows, checklists and accreditation processes all with fast reporting, and Incident
Reporting and Risk Management to support structured learning and improved oversight.
MEG also provides Document and Policy Management, giving staff instant access to controlled guidance such as policies, protocols, and how-to resources, with version control and attestation to support governance and compliance.
The latest module in our suite of solutions is Patient Feedback And Complaints Management, providing multichannel feedback collection and customisable surveys. This provides healthcare organisations with a holistic view of the patient journey, linking to incidents and risks, transforming feedback into actionable insights and ensuring patient concerns are addressed proactively. Action Plan Management is built into all modules to help teams close the loop on improvement activities, ensuring accountability and measurable follow-through.
With seamless interoperability across Electronic Health Records (EHRs), Business Intelligence (BI) platforms, and other IT systems, MEG delivers AI-powered real-time analytics and dashboards, automated workflows, and actionable insights. MEG empowers healthcare providers to consistently deliver safe, efficient, and high-quality patient care.
